Coronavirus message from Process One
We are accepting orders in-person, but we strongly encourage our customers to continue to send orders to us, rather than dropping them off.
Local film drop-off: Please download and complete a film processing order form here and bring it to us with your film.
We are taking and completing orders.
We have a minimum staff, following CDC guidelines with proper distancing, in our facility to continue to receive and complete online photo print orders, as well as film processing and video transfer orders. Most online print jobs, including wallet photo orders, will still ship within one business day.
While America has been staying at home cleaning out closets and finding film, slides, negatives and photos, we have been flooded with orders. As a result, our normal film processing turn-around times will be impacted.
You can find our current film processing turn-around times here.
We are working hard to get all orders completed and shipped back as fast as possible.
Due to the pandemic, our staffing levels are lower than normal, so we may not be able to answer all incoming calls. If you cannot reach us by phone please contact us via email here.
Following both local and national guidance, we have taken steps to ensure that our staff, customers, and your orders are safe. These measures include quarantining incoming packages for seven days, ongoing regular sanitizing of surfaces and packaging, as well as frequent hand washing and proper distancing between work stations.
Local film drop-off: Please download and complete a film processing order form here and drop it off along with your film.
To keep both our customers and staff safe, we are currently not accepting cash or checks.We truly appreciate your business, and your continued support.
Download an order form and send it in with your film - we'll process your film and send it back!
|Get an order form here|
Get more information about the Coronavirus, including updates from the CDC.