We take great care to ensure that your valuable photos, film and digital images are well cared for and protected.
We also strive to provide the best quality products and services and truly believe in our mission of customer service.
However, we are human and sometimes things may happen that are beyond our control. So, our legal eagles have insisted that we provide our
customers with the following statement.
Limit of Liability
Submitting any film, print, slide, negative or digital file/media or other
materials to Process One for developing, processing, printing or other handling constitutes an AGREEMENT by YOU that any damages or loss by Process
One, our subsidiary or agents, even though due to negligence or other fault by Process One, our subsidiary or agents, will only entitle you to
replacement with a like amount of unexposed film or media and processing.
Except for such replacement, the acceptance of the film, print, slide, negative or digital file/media or other materials is WITHOUT OTHER WARRANTY
OR LIABILITY, and recovery for any incidental or consequential damages is excluded.
If you have any questions or concerns regarding this statement, or anything else, please feel free to contact us and we will be happy to
help. We sincerely value your business.